Home › Unprotect Sheet is greyed out in Excel for the web
Open a protected workbook in Excel for the web, go to the Review tab, and the protection commands are dimmed. Clicking does nothing. There is no error, no tooltip explaining why, and no password prompt — which is what makes this so frustrating to search for.
The reason is simple and permanent: Excel for the web enforces sheet protection but cannot change it. The browser client honours the lock so your colleagues cannot edit protected cells, but the code paths for applying and removing protection were never implemented there. This is not a licensing limit, a bug, or something a different browser fixes. A Microsoft 365 subscription does not unlock it either, because the feature is absent rather than gated.
Two quick tells, because “greyed out” has more than one cause:
If you are in the web app, nothing you do inside that tab will remove the protection. The two routes below both involve leaving it.
The obvious answer, if you have Excel installed and you know the password:
This is the route Microsoft intends. It fails for two common reasons: you do not have desktop Excel, or you do not have the password.
If desktop Excel is not an option, or the password is genuinely lost, the protection can be removed from the file itself. Sheet protection is a flag stored in the workbook, not a server‑side permission, so once you have the file you have everything you need.
.xlsx on your machine.Worth being clear about the trade‑off: this produces a new file. It does not edit the cloud copy in place, so version history and sharing links still point at the original until you upload the replacement yourself. If several people are working in that workbook, tell them before you overwrite it.
And the one case this does not solve: if the workbook needs a password just to open, that is AES encryption rather than an edit lock, and it cannot be removed by any means short of the correct password.
Same symptom, different causes. In the desktop app, check for these:
The manual route works, but our free in‑browser tool does the same thing in one drop — nothing is uploaded, everything runs on your device.
Unlock your file now →No. Excel for the web has no ability to apply or remove sheet protection regardless of browser, plan or licence. The feature is not implemented in the web client.
No. Sheet protection lives inside the workbook file, not in the site permissions, so file-sharing settings have no effect on it.
No. Downloading leaves the cloud copy untouched. The unlocked file is separate until you deliberately upload it back over the original.
Because it never offers to remove the protection, it has no reason to prompt. The password prompt only appears in desktop Excel, at the point you click Unprotect Sheet.
Unprotect an Excel sheet on a Mac · Excel password remover — free and online · How to remove a password from an Excel file